Which personal data do we collect and process
We collect and process the following personal data:
We automatically collect and process such information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect the Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.aboutcookies.org.
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
When you create an account on the Site, make a purchase or attempt to make a purchase through the Site, we collect such information provided by you, including your:
Date of birth;
In case your support inquiry requires investigation, we may ask you to provide the following details the authorization details being stored in the system while your support inquiry is being processed and for seven days following its closure, and permanently deleted after the seven days' period: Magento admin access [Magento admin URL, username and password], HTTP authentication [username and password], Magento files access [protocol, hostname, port, username, authorization type, password, Magento directory]. When you download and install products, for statistical purposes we may collect such data as the current version of Magento and PHP, the usage of Split Database and Varnish, list of extensions installed, the date the package was downloaded, and installation date (via Composer).
The purpose of your personal dara processing
We collect and process your personal data for following purposes:
to provide you with our services on the basis of an agreement on purchase of our products and services,
improve our products and services provided to you, and
marketing in order to provide you with latest information on our products and services in case you provide us with your consent to do so.
Term of personal data processing and place of storage
We process your personal data for a definite period of time.
Your personal data collected and processed by us in connection with provision of our services to you or with sell of our products to you pursuant to an agreement concluded between you and us are processed during the period, which is needed for proper fulfillment of our contractual duties and obligations towards you.
Your personal data collected and processed by us for the marketing purposes are stored and processed by us for the definite period of time of five years after you provide us with your respective consent.
Once the term of personal data processing lapses, we delete your personal data from our database and stop processing them.
Third persons and your personal data
Third persons may have access to your personal data collected and processed by us. However, any such access is needed in order to provide you with our services and / or our products properly and duly.
Your rights under the GDPR
You have following rights under the GDPR:
Right to information on the processing of your personal data [you have the right to ask us and require us to provide you with the information on how your personal data are processed by us],
Right to adjustment your personal data [in case we process your personal data which are not correct, you can ask us to correct them and process the right personal data],
Right to delete your personal data [i.e. right "to be forgotten"] [in case we process your personal data inconsistently with the personal data processing rules under the GDPR, you have the right to require us to stop processing your personal data and to delete them],
Right to limit the amount of the personal data to be processed by us [you have the right to ask us to limit the amount of the personal data to be processed by us until we deal with your previous request pursuant to Section 7 Subsection 7 letter a. and / or letter b. hereof],
Right to require to stop processing your personal data [in case you are the opinion that we process your personal data without any legal title, you have the right to require us to stop processing your personal data],
Right to transfer your personal data [you may ask us to provide you with your personal data in structured form which can be automatically read [analyzed] by a machine [computer]. Furthermore, you have the right to ask us to transfer your personal data in such form to another controller of your personal data.],
Right to be informed on the appropriate safeguards pursuant to Article 46 of the GDPR in case your personal data have been transferred to a state, which is not a member state of the European Union.
Processing of your personal data for marketing purposes
We use the direct marketing in order to inform our clients and customers on our services and products. We process your personal data for such marketing purposes only in case you have given your previous consent to us.
You have the right to recall your consent to process your personal data by us for the marketing purposes at any time. In case you do so, we are obliged to stop processing your personal data for marketing purposes. You can recall your consent by means of an email sent to our email address or written notice sent to the address of our registered office.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail firstname.lastname@example.org or by mail using the details provided below: